Privacy Policy

Tempered Edge LLC ("Tempered Edge," "we," "us," or "our") operates the website temperededge.com to describe our flat glass fabrication and tempering services and to receive quote requests from potential customers. This Privacy Policy describes the information we collect, how we use it, and your rights regarding your data.

Information we collect

When you use our quote request form, we collect the information you submit: your name, email address, phone number, and company name if you provide them, your message, the page you submitted from when available, and any drawing or photo you attach (DXF, DWG, PDF, JPG, PNG, or GIF).

When you browse our site, Cloudflare (our hosting and CDN provider) may collect standard server logs including IP address, browser type, referring page, and pages visited. This data is used for operation, security, and analytics purposes.

We use Google Analytics on these pages. It records the page you open, how you arrived, your browser, and a general location. We use that to see which work people are looking for.

How we use your information

We use the information you submit to:

• Respond to your quote request or inquiry
• Communicate with you about your project
• Operate, maintain, and improve our website
• Comply with applicable legal obligations

We do not sell your personal information. We do not share it with third parties for their own marketing purposes.

Information sharing

We share data with service providers that help us run the business. Cloudflare hosts the site and delivers quote email. Google Analytics measures page visits. We also share information when the law requires it.

Data retention

We retain information submitted through quote forms for as long as needed to handle the inquiry and for ordinary business record-keeping. Server logs are retained in accordance with Cloudflare's data retention policies. Google keeps Analytics data according to the retention period on our Analytics account.

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure. You submit information at your own discretion.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, or if you have any questions about this policy, please contact us.

Contact

Tempered Edge LLC
Chesaning, Michigan
Email: sales@temperededge.com
Phone: 989-261-2925